Terms of Service
Last updated: December 10, 2025
1. Acceptance of Terms
By accessing and using Aloqa AI services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our AI-powered conversation platform and related services.
2. Description of Service
Aloqa AI provides advanced artificial intelligence conversation services, including but not limited to:
- Human-like AI voice conversations for business communication
- Automated customer service solutions
- AI-powered call handling and response systems
- Custom AI conversation models for specific business needs
- Real-time conversation analytics and insights
3. User Responsibilities
As a user of our AI services, you agree to:
- Provide accurate information when using our services
- Use the service in compliance with all applicable laws
- Not attempt to reverse engineer or manipulate our AI systems
- Respect the intellectual property rights of Aloqa AI
- Not use the service for illegal, harmful, or malicious purposes
- Maintain the confidentiality of any access credentials
4. AI Service Limitations
While our AI technology is advanced, users acknowledge that:
- AI responses may not always be 100% accurate
- The service may experience occasional downtime for maintenance
- AI performance may vary based on complexity of requests
- Continuous improvements may result in service updates
5. Intellectual Property
All content, features, and functionality of Aloqa AI services are owned by Harich Tech and protected by international copyright, trademark, and other intellectual property laws.
6. Payment and Billing
For paid services:
- Fees are charged according to the selected service plan
- Payment is due in advance for subscription services
- Refunds are subject to our refund policy
- Price changes will be communicated in advance
7. Limitation of Liability
Aloqa AI and Harich Tech shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our AI services.
8. Termination
We reserve the right to terminate or suspend access to our service immediately, without prior notice, for any breach of these Terms of Service.
These terms are designed to ensure a positive experience for all users while protecting the integrity of our AI conversation platform. By continuing to use Aloqa AI, you acknowledge that you have read and agreed to these terms.